Gold Coins Club & Resort · Electronic City- Problem
- Ad spend rose 3.2× from Q2 to Q3. Enquiries rose 46%. Bookings fell 13%.
- Found
- Enquiry-to-booking conversion fell from 24% to 14%: a follow-up problem, not an ad problem. 52 of 55 Google "conversions" were map taps.
- Did
- 45 Business Profile changes. Sales dashboard across 6 sources. Search rebuilt to 10 ad groups and 49 negatives. Performance Max on calls, WhatsApp and forms only. Meta split by buyer: corporate, weddings, birthdays.
- Result
- Review reply rate 80% → 100%. Spend and bookings in one view. Booking impact measured against Jan–Sep.




