For salon, clinic, resort and retail owners. Every client walks the same nine steps before they pay you. I map each step, fix what leaks, connect the software, and report the result in bills and bookings.
For every step: what your customer is thinking, the software involved, what I fix, and where I've done it before.
Most agencies report the first box. I move all five and reconcile them with your POS or CRM every month. A 10% lift on each of four levers compounds to about 46% more revenue.
Every case study says what was measured and what wasn't. Revenue figures come from the client's own POS or store data.
I trace your customer from search to bill and label every finding: verified, observed, inferred or unknown.
Tracking, Google profile, one phone number, the site, the booking flow. Most of this costs nothing in media.
Campaigns, content and retention. Budget follows bookings, branch by branch.
One page for the owner: bookings, bills, revenue by channel, what changes next.
Listing, site and booking fixes show up in calls and enquiries within weeks. Ad data needs about 30 days to judge fairly. Revenue trends need 60–90 days and your billing data to read properly.
Less than you think, and only after tracking works. We start with a fixed test budget you set, measure cost per booking, then scale what pays back. Spending before the site and listing are fixed wastes money.
Usually not. Most local sites need a fixed robots setting, clear prices, one phone number, real photos and a booking button. I rebuild only when the old site can't do those.
You do. Google Ads, Meta, Analytics and your Business Profile stay in your name. If we stop working together, you keep every campaign and every number.
Yes. I ran 16 salon locations at once: one profile, one number and one campaign per branch, and a monthly scorecard so you can see which branch is winning and why.
One monthly page in plain language: bookings, bills and revenue by channel, what changed, and what we do next. Matched against your POS or CRM, not just ad dashboards.
Admin access to your site, Google profile and ad accounts; a monthly billing summary (new vs returning clients, average bill); and permission to photograph the space.
Yes. Often the fastest win is fixing tracking and handing your team a clear weekly list. I can run everything, or audit and guide.
The week-1 audit is a fixed fee. Ongoing work is a monthly retainer agreed after the audit, when we both know the size of the problem. Ad spend is paid by you, directly to Google and Meta.